Returns & Exchanges
At Bhasin Brothers, we strive to ensure your designer ethnic wear fits perfectly; however, if you are not completely satisfied, we offer a seamless 7-day return and exchange policy. Please ensure that all garments remain unworn, unwashed, and retain their original brand tags and packaging.
Return Process
- 1.Initiate Request
Visit our online returns portal or contact our customer care team within 7 days of delivery to log your return or exchange request with your order ID.
- 2.Quality Inspection
Pack the items securely in the original box; our logistics partner will perform a preliminary quality check at the time of pickup to ensure the security seal is intact.
- 3.Reverse Pickup
Once the request is approved, we will arrange a complimentary reverse pickup from your registered address within 24 to 48 business hours.
- 4.Refund or Replacement
After the item reaches our warehouse and passes a final quality audit, we will initiate your refund to the original payment method or dispatch your exchanged size within 5-7 working days.